Software Maintenance Amnesty Renewal Program (expires June 30, 2010)

According to IBM Global Technology Services(GTS), GTS and Systems and Technology Group (STG) are executing a new Software Maintenance (SWMA) Amnesty Renewal Program running through June 30, 2010.  The program offers a waiver of the After License Fee (ALF) for reinstatement of SWMA on eligible products that have lapsed SWMA coverage for a targeted client list developed by STG and GTS. The ALF is charged for SWMA subscription and support when a client renews SWMA that has previously expired.

The SWMA Amnesty Renewal Program applies to clients who have met the following criteria:

• Applicable clients must be on the preselected list available from your GTS Channel Representative and/or Distributor
• SWMA where previous coverage expired between January 1, 2008 and February 28, 2010
• Have eligible SWMA  for IBM Power Systems, IBM System i and IBM System p products that are currently supported, and associated Licensed Program Products (LPPs)
• SWMA service must be placed on a Contract Handling Information System (CHIS)/ServiceElite contract and be accepted by BPSO on or before June 30, 2010 


For SWMA renewal opportunities which expired January 1, 2008 through February 28, 2010 and over $100,000 annual list reference price (excluding i5OS & OS/400 SWMA), see your GTS Channel Rep or Distributor as special discounting delegation may be available. 

IBM will be sending a notification letter to these targeted clients (where client address information is available) the week of May 1, 2010, with instructions to contact their IBM Business Partner or IBM.  A sample letter is included as an attachment. 

Business Partner Action:

• Understand the parameters of the program above
• Review the targeted client list for your company, working with your GTS Channel Rep or Distributor
• Contact your eligible end-user (must be on targeted client list) with the news of the ALF waiver under this limited Amnesty Renewal Program
• IBM Services Assistant Tool (ISAT) contracts submitted must contain "SWMA Amnesty Campaign" in the comments section
• Business Partners must submit the sample IBM customer letter (use attached file) as part of the COL contract package submission


For questions on this program, contact Robert Laraman at laraman@us.ibm.com, Jennifer Schnabel at jschnabe@us.ibm.com , your IBM Global Technology Services Channel Rep or Distributor.